WHAT KIND OF PERSONAL INFORMATION DO WE COLLECT AND WHY?
The types of personal information collected includes but is not limited to; name, contact details, identification information, household details, records of your interactions with us, and details/history of preferences, interests and behaviour relating to activity with our digital services.
Heavy Head Social may collect information about you via technology such as cookies from Heavy Head Social’s websites when you visit. This information is added to any of the existing details about you we have collected and is used in conjunction with existing information for various purposes, including for the purpose of enhancing your experience whilst using Heavy Head Social’s websites.
Cookies are small pieces of computer code which remain on your computer and contain information which help Heavy Head Social identify your browser and previous information viewed in relation to Heavy Head Social’s websites or services. When you visit Heavy Head Social’s websites the cookies record certain details including the date, time and advertising content of that site.
The information Heavy Head Social collects in this way may include the following:
your Internet service provider’s address;
the date and time of your visit;
the pages you accessed; and
the type of browser you used.
You can elect to prevent Heavy Head Social using cookies or be notified when they are being used when you visit Heavy Head Social’s websites by changing your browser settings. If you do not allow cookies to be used, some or all of Heavy Head Social’s websites might not be accessible to you.
Heavy Head Social may collect information about you from third parties and Heavy Head Social will take reasonable steps to ensure you are aware of the information collected and the circumstances of collection.
THIRD PARTY COOKIES
HOW WE USE AND DISCLOSE YOUR INFORMATION
We use your information to provide and market our services to you, to enhance and develop our relationship with you and to comply with certain laws and regulations. This may involve sending your personal information to these offices overseas. Heavy Head Social may also disclose your information to service providers, agents and contractors from time to time to help us to provide and market our services to you or as otherwise required or authorised by law.
We handle personal information relying on the employee and related bodies corporate exemptions in the “EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).” where those exemptions are relevant.
Heavy Head Social is bound by professional obligations of confidentiality and legal professional privilege. We will continue to treat and protect information we receive (including any personal information) in accordance with these obligations.
Heavy Head Social may disclose personal information to any person or authority where Heavy Head Social is required to by law.
SECURITY OF YOUR PERSONAL INFORMATION
Heavy Head Social is committed to ensuring security of personal information it holds.
Heavy Head Social takes reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification and disclosure. Heavy Head Social will destroy or de-identify personal information in circumstances where it is no longer required, unless Heavy Head Social are otherwise required or authorised by law to retain the information.
Heavy Head Social notes that it does not have control over information while in transit over the Internet and it cannot guarantee security of personal information during transmission over the Internet. As well, our web site may include web links to other websites. Heavy Head Social are not responsible for and do not endorse the content of those other websites or their privacy practices.
Heavy Head Social recommends you review the privacy policies of those websites.
OVERSEAS DISCLOSURE & THIRD PARTY WEBSITES
You should be aware that third parties including marketing partners and suppliers to whom your information may be disclosed might be based in countries outside Ireland whose laws provide for a different standard of protection for your personal data than that provided under Irish law.
Heavy Head Social will take reasonable steps to ensure that the overseas recipient does not breach the European Privacy Principles in relation to your personal information.
To the fullest extent permitted by law, Heavy Head Social disclaims all liability for the actions of any sponsors or other third parties to whom your personal information is disclosed. Heavy Head Social makes no warranty that third parties to whom personal information is disclosed will comply with any applicable laws in relation to their handling, use and disclosure of personal information.
OPTING-OUT AND UPDATING PERSONAL INFORMATION
Heavy Head Social works to ensure that all personal information about you that Heavy Head Social collects uses or discloses is accurate, complete and up-to-date. Under the “EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).”, you have a right to access and/or seek correction of your personal information that is collected and held by us.
If at any time you would like to access or correct the personal information that Heavy Head Social holds about you or delete your personal information from our database, you may do so by contacting us in writing via one of the channels below. Heavy Head Social will endeavour to resolve your query within 7 days.
Heavy Head Social may charge a reasonable fee to cover our costs of responding to your information requests.
If you wish to opt out of receiving direct marketing communications from Heavy Head Social, you may do so at any time by using the “Unsubscribe” hyperlink clearly labelled at the bottom of all Heavy Head Social mailings or by contacting us via one of the channels below.
You may be required to opt out of third party websites via those third party offers or websites. Heavy Head Social is not responsible for any difficulties or issues that arise with respect to third party opt out practices.
MAKING A PRIVACY COMPLAINT
Heavy Head Social takes any complaint seriously. You can make a complaint through our website or in writing to our Compliance Officer, Heavy Head Social – Attn: Heavy Head Social 120 Rockfield Drive, Clondalkin, D22, Dublin, Ireland
We will acknowledge your complaint within 5 working days of receipt and respond within 30 working days.
If we don’t resolve your complaint to a satisfactory level you are can continue your complaint through Office of the Irish Information Commissioner: